Refund Policy

Return/Refund/Replacement is only applicable:

• If your product is damaged or incorrect at the time of delivery, please contact us within the applicable time frame (within 24 Hours once delivered).
• Delivered Product is damaged (physically destroyed or broken).
• Delivered Product is incorrect (not as ordered/incomplete).

For further details/queries contact our customer services representative:

+923205441720

Note: Office timings:
Monday – Saturday: 08:00am – 05:00pm

Return & Exchange Policy

We aim to make your shopping experience with Star herbal authentic & smooth as possible.
If you have a valid issue with an item from company’s end and are not satisfied, we can replace it for you with zero shipping costs.You just need to first send us the product after we received damage/issue product we will send you new product at our erliest In such a case, you need to inform us about the issue within 24 hours of receiving the order by calling our Customer Representative Officer: +923205441720  or you can Email us at – customercare@starherbalpk.com

If you have a valid issue with an item from your end and are not satisfied, we can replace it for you with additional shipping cost.If your reason for the return is valid, you will be sent the replacement items within 5-7 working days. You just need to first send us the product after we received damage/issue product we will send you new product at our earliest